Privacy Policy

Amanda Super Consulting Ltd

Last updated: May 2026

This privacy policy explains how Amanda Super Consulting Ltd uses and protects any personal information that you provide when using this website or engaging with our services.

This website, https://www.creatingcompassion.com, is operated by Amanda Super Consulting Ltd.

Amanda Super Consulting Ltd is the data controller responsible for your personal data.

If you have any questions about this policy or how your data is handled, please contact: admin@amandasuper.com

Our commitment to your privacy

Amanda Super Consulting Ltd is committed to ensuring that your privacy is protected. Any personal information you provide will only be used in accordance with this privacy policy and applicable UK data protection law.

As a Chartered Occupational and Coaching Psychologist, our work is also guided by professional standards relating to confidentiality, ethics and data protection.

We may update this policy from time to time by changing this page. You should check this page periodically to ensure that you are happy with any changes.

Collection of personal data

Amanda Super Consulting Ltd may collect or receive personal information directly or indirectly from:

  • individuals who contact us through the website or by email;
  • clients, prospective clients and programme participants;
  • business contacts;
  • organisations commissioning services;
  • publicly available sources, including professional websites, directories, registers and social media sites;
  • third parties, such as organisations operating business development databases or publicly available professional registers.

We may collect and process the following information:

  • name;
  • job title;
  • organisation or employer;
  • contact information, including business and/or personal email address;
  • postal address, where relevant;
  • demographic information such as postcode, preferences and interests, where relevant;
  • information provided through website forms, email enquiries or service bookings;
  • course, programme or event registration details;
  • programme participation and completion information;
  • feedback, evaluation responses, survey responses or research-related information;
  • technical information such as IP address, browser type, device information and website usage data;
  • any other information relevant to providing services, responding to enquiries, customer surveys, offers, events or professional communications.

In some contexts, such as coaching, reflective practice, supervision, evaluation or research, you may voluntarily share sensitive or special category data. Where this occurs, it will be handled with additional care and appropriate safeguards.

How we use your information

We use this information to understand your needs and provide you with a professional service. This may include:

  • internal record keeping;
  • responding to enquiries;
  • delivering programmes, coaching, supervision, workshops, events and related services;
  • managing bookings, programme access and client communications;
  • facilitating the hosting of events, meetings and online sessions;
  • improving our products, services, resources and website;
  • sending relevant information about our services, resources, events, offers or updates, where appropriate;
  • contacting you for feedback, evaluation, survey or market research purposes;
  • administering, managing and customising the website according to user interests;
  • complying with legal, regulatory, tax, accounting and professional obligations.

We do not sell your personal data.

Lawful basis for processing

We only process personal data where we have a lawful basis to do so. Depending on the context, this may include:

  • Contract: where processing is necessary to provide services, programmes, resources or information you have requested.
  • Legitimate interests: where processing is necessary for the running, development and promotion of our professional services, provided your rights and interests do not override those interests.
  • Consent: where you have opted in to receive marketing communications or where consent is otherwise required.
  • Legal obligation: where processing is necessary for accounting, tax, regulatory or legal purposes.
  • Special category data: where applicable, this will only be processed where a valid lawful basis and additional condition under UK data protection law applies, such as explicit consent or where necessary in connection with professional services and appropriate safeguards.

Marketing and professional communications

Unless you ask us not to, we may use business contact details to provide information we think may be of professional interest, including updates about services, resources, events, programmes, offers or related opportunities.

You can opt out of direct marketing at any time by:

If you subscribe to our mailing list, we will use your email address to send relevant updates and resources. We may use a third-party email provider, such as Mailchimp, to manage these communications. This may involve secure processing of your data outside the UK, with appropriate safeguards in place.

Website forms

Where you are asked to complete a form on the website, only provide the information requested and any additional information you are comfortable sharing.

Where a form includes options relating to marketing or further communications, you can use those options to indicate your preferences.

Data sharing

We only share personal data where necessary and appropriate. This may include sharing information with:

  • trusted service providers, such as website hosting providers, email platforms, learning platforms, payment processors, IT providers and administrative support;
  • professional advisers, such as accountants, legal advisers or insurers;
  • organisations commissioning services, where this is necessary for service delivery, reporting or contract management;
  • regulators, public authorities or legal bodies, where required by law.

Where information is shared with commissioning organisations, we will usually aim to provide anonymised or aggregated information wherever possible, unless individual-level information is necessary, lawful and appropriate.

Third parties are expected to process personal data securely and in accordance with applicable data protection law.

International data transfers

Some service providers may process data outside the UK. Where this happens, we will take reasonable steps to ensure appropriate safeguards are in place, such as UK adequacy regulations, standard contractual clauses or other lawful transfer mechanisms.

Data retention

We keep personal data only for as long as necessary for the purposes for which it was collected, including legal, professional, accounting and reporting requirements.

Typical retention periods include:

  • enquiries: usually up to 12 months;
  • programme participants: usually 12 to 24 months after completion, unless a longer period is required for contractual, professional or legal reasons;
  • coaching, supervision or consultancy records: retained in line with professional, contractual, legal and insurance requirements;
  • feedback, evaluation and survey data: retained for as long as reasonably necessary for service evaluation, reporting and research-related purposes, usually in anonymised or aggregated form where possible;
  • mailing list subscribers: until you unsubscribe or ask to be removed;
  • financial and accounting records: usually six years.

Retention periods may vary depending on the nature of the service, contractual requirements and legal or professional obligations.

Security

We are committed to ensuring that your information is secure.

To prevent unauthorised access, loss, misuse or disclosure, we use appropriate physical, electronic and organisational procedures to safeguard and secure the information we collect and process.

This may include:

  • password-protected systems;
  • restricted access to personal data;
  • secure email and digital storage arrangements;
  • use of reputable third-party providers;
  • regular review of data handling practices.

Cookies

A cookie is a small file placed on your computer or device. Cookies help websites function effectively and can also help analyse web traffic or recognise when you visit a particular site.

We may use cookies to:

  • understand how visitors use the website;
  • identify which pages are being used;
  • improve website content and functionality;
  • tailor the website to user needs;
  • support statistical analysis of website traffic.

Cookies do not give us access to your computer or to information beyond the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

This website may contain links to other websites of interest. Once you use these links to leave our website, we do not have control over the other website.

We are not responsible for the protection and privacy of any information you provide while visiting external websites. External websites are not governed by this privacy policy. You should review the privacy policy of any external website you visit.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • when completing website forms, use any available options to indicate your communication preferences;
  • unsubscribe from marketing emails using the unsubscribe link in the relevant email;
  • email admin@amandasuper.com to ask to be removed from a mailing list or to update your preferences.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Your rights

Under UK data protection law, you have rights in relation to your personal data. These may include the right to:

  • access the personal data we hold about you;
  • request correction of inaccurate or incomplete data;
  • request erasure of your data in certain circumstances;
  • request restriction of processing;
  • object to processing in certain circumstances;
  • request data portability in certain circumstances;
  • withdraw consent at any time where processing is based on consent;
  • complain about how your personal data has been handled.

To exercise any of these rights, please contact admin@amandasuper.com

We may need to verify your identity before responding to certain requests.

Data protection complaints

If you have a concern about how your personal data has been handled, please contact us in the first instance:

admin@amandasuper.com

Please see our Data Protection Complaints Procedure for further information on how complaints are handled.

We will:

  • acknowledge receipt of your complaint within 30 days;
  • take appropriate steps to investigate and respond without undue delay;
  • keep you informed of progress where appropriate;
  • tell you the outcome of your complaint.

If you remain dissatisfied, you have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

Changes to this policy

We may update this privacy policy from time to time. The latest version will always be available on this page.

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